Privacy Policy

Last updated: October 28, 2024

Introduction:
This Privacy Policy explains how B2aMart ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use, or make purchases on b2amart.com (the "Site") or communicate with us about the Site ("Services"). "You" refers to users of the Services, including customers, visitors, or others whose information we collect under this Policy.

By using our Services, you agree to our Privacy Policy. If you disagree, please do not use the Services.

Changes to This Privacy Policy:
We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The revised Privacy Policy will be posted on the Site, along with an updated "Last updated" date.

What information do we collect?
When you access our Platform, we become aware of, collect, and store any personal details about you that we consider necessary. We utilize your information to provide you with a smooth, secure, effective, and customized experience. Some ways we use this data include presenting you with content such as recommended products that may interest you and reaching out regarding your orders, new offerings, and promotions. This allows us to customize our Platform for a safer and more convenient experience, provide specific services and features that are likely to meet your preferences, and enable third parties to manage technical, logistical, and other tasks on our behalf.

The following are the types of information we gather:

  1. Information Directly Collected from You
  • Contact details (name, address, phone, email)
  • Order information (billing/shipping address, payment confirmation)
  • Account details (username, password)
  • Customer support communications

 

  1. Information from Third Parties

We may gather information about you from third parties, including:

Support Services: Companies like Shopify that help manage our Site and Services.

Payment Processors: Vendors that collect payment information (bank details, card info, billing address) to process your orders and fulfill our contract with you.

Tracking Technologies: We, or our partners, may automatically collect data when you visit our Site, open our emails, or interact with our ads through technologies like pixels, web beacons, and cookies.

Any information obtained from third parties will be handled per this Privacy Policy. See the section on Third Party Websites and Links for more details.

 

  1. How We Use Your Personal Information
  • Providing Services: We use your information to fulfill our contract with you, process payments, manage your account, arrange shipping, and facilitate returns. Shopify may also use your data as outlined in its Privacy Policy.
  • Marketing: Your personal information may be used for marketing communications via email, text, or mail, and to tailor ads on our site and others.
  • Security: We utilize your data to detect and prevent fraud. Keep your account credentials secure, and contact us if you suspect any compromise.
  • Customer Communication: We use your information to provide support and improve our services, maintaining our business relationship with you.
  • Third Parties: We share data with partners like Shopify and payment processors to fulfill orders. We may also collect information using online tracking technologies when you interact with our site or emails. Data from third parties will be handled per this Privacy Policy.

 

Cookies:

We use cookies on our site to enhance functionality, remember your preferences, and analyze user interactions. This includes allowing third parties to use cookies for tailored services and advertising.

Most browsers accept cookies by default, but you can adjust your browser settings to remove or reject them. Keep in mind that blocking cookies may affect your experience and some features may not work properly.

We also recognize the Global Privacy Control (GPC) signal for opting out of data sharing and targeted advertising. If you send us a GPC signal, we will respect your preference. For more on GPC, visit globalprivacycontrol.org. We do not recognize other “Do Not Track” signals.

 

Disclosure of Personal Information:

We may share your personal information with third parties under certain circumstances, including:

  • Service Providers: Vendors handling IT, payment processing, data analytics, customer support, fulfillment, and shipping.
  • Business Partners: Marketing partners using your information per their privacy policies.
  • User Consent: When you request or consent to sharing your information, such as for product shipments or social media integrations.
  • Affiliates: Within our corporate group for legitimate business interests.
  • Legal and Business Transactions: During mergers, compliance with legal obligations, or to protect our rights and those of our users.

Third Party Websites and Links

Our Site may link to third-party websites. If you visit these sites, review their privacy policies and terms, as we are not responsible for their privacy or security. Information shared on public venues or third-party platforms may be visible to other users without limitation. Our inclusion of these links does not imply endorsement of their content or operators, unless stated otherwise.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

 

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
  • Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
  • Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Users

Please note that we may transfer, store and process your personal information outside the country you live in. Your personal information is also processed by staff and third party service providers and partners in these countries.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at blrexpca@gmail.com or contact us at Colchester Avenue, 28, Brampton, ON, L6Z 3S6, CA.